Privacy Policy
Kinetic AI — Performance Director
Table of Contents
1. Introduction
Welcome to Kinetic AI-Performance Director ("Kinetic," "the App," "our Service"), an AI-powered running coaching platform developed and operated by Wijdan AI ("Wijdan AI," "we," "us," or "our").
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, website, and related services. It also describes your rights regarding your personal data and how you can exercise those rights.
Important Notice
By using Kinetic, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.
We are committed to protecting your privacy and ensuring transparency about our data practices. Given that Kinetic processes sensitive health and fitness data, we take additional precautions to secure this information and provide you with meaningful control over your data.
2. Data Controller
For the purposes of applicable data protection laws, including the DIFC Data Protection Law 2020, the European Union General Data Protection Regulation (GDPR), and the UK GDPR, the data controller is:
Wijdan AI
IH-00-01-03-OF-05, Level 3
DIFC Innovation One
Dubai AI Campus
Dubai International Financial Centre
Dubai, United Arab Emirates
Regulatory Status: Wijdan AI is licensed by the Dubai International Financial Centre (DIFC) and operates in accordance with DIFC laws and regulations, including the DIFC Data Protection Law 2020 (DIFC Law No. 5 of 2020).
Supervisory Authority: The Commissioner of Data Protection, DIFC, is the primary supervisory authority for Wijdan AI's data processing activities.
3. Categories of Personal Data We Collect
We collect various types of personal data to provide and improve our Service:
3.1 Account and Identity Data
| Data Type | Examples | Purpose |
|---|---|---|
| Registration Information | Name, email, username, password (hashed) | Account creation and authentication |
| Profile Information | Age, gender, profile photo (optional) | Personalization and plan customization |
| Contact Information | Email address, phone number (optional) | Communications and support |
| Account Preferences | Language, timezone, notification settings | Service customization |
3.2 Health and Fitness Data
This is sensitive personal data and is treated with enhanced protection.
| Data Type | Examples | Purpose |
|---|---|---|
| Physical Characteristics | Height, weight, body composition | Training plan calibration |
| Physiological Data | Resting heart rate, HRV, max heart rate | Training zone calculation, readiness assessment |
| Activity Data | Distance, duration, pace, cadence, GPS | Workout tracking, progress analysis |
| Training History | Past workouts, personal records, race results | Plan optimization, goal setting |
| Health Indicators | Sleep duration/quality, recovery scores, fatigue levels | Adaptive training adjustments |
| Self-Reported Health Data | Illness reports, injury reports, perceived exertion | Plan adaptation, safety monitoring |
3.3 Third-Party Platform Data
When you connect wearable devices or third-party services, we may receive:
| Source | Data Types |
|---|---|
| Garmin Connect | Activities, heart rate, sleep, stress, body battery |
| Whoop | Strain, recovery score, sleep performance, HRV |
| Oura Ring | Readiness score, sleep stages, activity, temperature |
| Apple Health | Workouts, heart rate, sleep, activity rings |
| Polar Flow | Training sessions, heart rate, recovery |
| Coros | Activities, training load, sleep |
| Strava | Activities, segments, social interactions |
4. How We Collect Your Data
4.1 Direct Collection
- Account Registration: When you create an account
- Profile Setup: When you provide information about yourself
- App Usage: When you log workouts, report health status, or interact with features
- Communications: When you contact us or respond to surveys
- Payments: When you subscribe or make purchases
4.2 Automated Collection
- Device Sensors: GPS, accelerometer, heart rate sensors (with permission)
- App Analytics: Usage patterns, crash reports, performance data
- Cookies and Similar Technologies: Session management, preferences
4.3 Derived and Inferred Data
We may derive or infer additional data from the information you provide:
- Fitness Level estimated from your activity history
- Training Zones calculated from heart rate data
- Readiness Scores derived from sleep, HRV, and activity data
- Injury Risk inferred from training load and fatigue indicators
- Performance Predictions - estimated race times based on training
5. Legal Basis for Processing
For users subject to GDPR/UK GDPR or similar frameworks, we process your personal data based on:
5.1 Performance of Contract
Account creation, generating personalized training plans, processing payments, providing customer support.
5.2 Legitimate Interests
Improving our Service, ensuring security, analyzing usage, marketing to existing customers.
5.3 Consent
Marketing communications, location tracking, third-party wearable connections, processing health data. You may withdraw consent at any time.
5.4 Legal Obligation
Tax and accounting obligations, responding to lawful requests from authorities.
6. How We Use Your Data
Service Provision
- Training Plan Generation
- Adaptive Coaching (Liquid Engine)
- Progress Tracking
- Readiness Assessment
Personalization
- Content Customization
- Feature Recommendations
- Environmental Adaptation
Safety & Security
- Overtraining Prevention
- Account Security
- Fraud Prevention
Service Improvement
- Product Development
- AI Model Training (anonymized)
- Quality Assurance
7. Data Sharing and Disclosure
We do not sell your personal data.
We share your data only in these circumstances:
7.1 Service Providers
Trusted third-party companies performing services on our behalf:
- Cloud Infrastructure (hosting and storage)
- AI/ML Services (model inference)
- Payment Processors (Stripe, PayMob)
- Email and Notification Services
- Analytics (anonymized data)
7.2 Legal Requirements
We may disclose data if required by law, court orders, or to protect rights and safety.
7.3 Business Transfers
In event of merger or acquisition, you will be notified and have opportunity to delete your account.
8. International Data Transfers
Wijdan AI is established in the Dubai International Financial Centre (DIFC), UAE. Your data may be transferred to countries outside your residence.
Transfer Mechanisms
- Standard Contractual Clauses (SCCs): EU-approved contractual terms
- UK International Data Transfer Agreement (IDTA): For UK transfers
- DIFC-approved mechanisms: As prescribed by the Commissioner
- Supplementary Measures: Additional technical and organizational safeguards
9. Data Retention
| Data Category | Retention Period |
|---|---|
| Account Data | Duration of account + 30 days |
| Activity/Workout Data | Duration of account + 90 days |
| Health Data | Duration of account + 30 days |
| Payment Records | 7 years after transaction |
| Support Communications | 3 years after resolution |
| Analytics Data | 26 months |
Account Deletion
When you delete your account:
- Immediate: Profile, preferences, active plans
- Within 30 days: Activity data, health data, chat history
- Within 90 days: Backups and disaster recovery systems
- Retained: Anonymized/aggregated data, legal records
10. Data Security
Technical Safeguards
Breach Notification
In the event of a data breach affecting your personal data, we will notify relevant authorities within 72 hours and notify you without undue delay if there is high risk to your rights.
11. Your Rights
Rights Under GDPR (EEA/UK Users)
| Right | How to Exercise |
|---|---|
| Access | App Settings → Privacy → Download My Data |
| Rectification | App Settings → Profile → Edit |
| Erasure | App Settings → Account → Delete Account |
| Data Portability | App Settings → Privacy → Export Data |
| Withdraw Consent | App Settings → Privacy → Manage Consents |
Rights Under CCPA/CPRA (California Users)
- Right to Know what personal information we collect
- Right to Access your personal information
- Right to Delete your personal information
- Right to Correct inaccurate information
- Right to Non-Discrimination for exercising your rights
We do not sell your personal information.
Response Time
We will respond within 30 days (GDPR) or 45 days (CCPA). Complex requests may take up to 90 days with notice.
12. Children's Privacy
Kinetic is not intended for children under the age of:
- 16 years in the European Economic Area
- 16 years in the United Kingdom
- 13 years in the United States
We do not knowingly collect personal data from children without verifiable parental consent. If you believe a child has provided us with personal data, please contact us at privacy@wijdanai.com.
13. Automated Decision-Making
Kinetic uses artificial intelligence and machine learning for:
| Feature | Human Oversight |
|---|---|
| Training Plan Generation | You can modify or reject plans |
| Adaptive Coaching (Liquid Engine) | Notifications before major changes |
| Readiness Scores | Advisory only, you decide to train |
| Injury Risk Assessment | Recommendations, not restrictions |
Training recommendations do not produce legal or similarly significant effects. You may request human review of any AI-generated plan by contacting us.
15. Third-Party Links and Services
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or data collection.
When you connect wearable devices, you authorize data sharing via their OAuth process. You can revoke access through the wearable's app or our settings.
16. Regional Privacy Information
Dubai International Financial Centre (DIFC)
Wijdan AI is licensed within DIFC and subject to DIFC Data Protection Law 2020. Supervisory Authority: Commissioner of Data Protection, DIFC.
European Economic Area (EEA) & UK
Full GDPR rights apply. DPO Contact: dpo@wijdanai.com
California, USA
CCPA/CPRA rights apply. We do not sell personal information.
Brazil (LGPD)
Brazilian users have rights similar to GDPR including access, correction, anonymization, and data portability.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Email to your registered address
- In-app notification
- Prominent notice on our website
Version History
| Version 1.0 | December 24, 2025 | Initial version |
18. Contact Us
General Inquiries
Email: support@wijdanai.com
Privacy Team
Email: privacy@wijdanai.com
Data Protection Officer
Email: dpo@wijdanai.com
Response Commitment
General: 5 business days
Rights requests: 30 days
Mailing Address
Wijdan AI
Attn: Privacy Team
IH-00-01-03-OF-05, Level 3
DIFC Innovation One
Dubai AI Campus
Dubai International Financial Centre
Dubai, United Arab Emirates
By creating an account and using Kinetic AI-Performance Director, you acknowledge that you have read, understood, and agree to this Privacy Policy.
© 2025 Wijdan AI. All rights reserved.
This Privacy Policy was last updated on December 24, 2025.
