Privacy Policy

Kinetic AI — Performance Director

Effective Date: December 24, 2025|Version 1.0

1. Introduction

Welcome to Kinetic AI-Performance Director ("Kinetic," "the App," "our Service"), an AI-powered running coaching platform developed and operated by Wijdan AI ("Wijdan AI," "we," "us," or "our").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, website, and related services. It also describes your rights regarding your personal data and how you can exercise those rights.

Important Notice

By using Kinetic, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

We are committed to protecting your privacy and ensuring transparency about our data practices. Given that Kinetic processes sensitive health and fitness data, we take additional precautions to secure this information and provide you with meaningful control over your data.

2. Data Controller

For the purposes of applicable data protection laws, including the DIFC Data Protection Law 2020, the European Union General Data Protection Regulation (GDPR), and the UK GDPR, the data controller is:

Wijdan AI

IH-00-01-03-OF-05, Level 3

DIFC Innovation One

Dubai AI Campus

Dubai International Financial Centre

Dubai, United Arab Emirates

Email: privacy@wijdanai.com

Data Protection Officer: dpo@wijdanai.com

Website: www.wijdanai.com

Regulatory Status: Wijdan AI is licensed by the Dubai International Financial Centre (DIFC) and operates in accordance with DIFC laws and regulations, including the DIFC Data Protection Law 2020 (DIFC Law No. 5 of 2020).

Supervisory Authority: The Commissioner of Data Protection, DIFC, is the primary supervisory authority for Wijdan AI's data processing activities.

3. Categories of Personal Data We Collect

We collect various types of personal data to provide and improve our Service:

3.1 Account and Identity Data

Data TypeExamplesPurpose
Registration InformationName, email, username, password (hashed)Account creation and authentication
Profile InformationAge, gender, profile photo (optional)Personalization and plan customization
Contact InformationEmail address, phone number (optional)Communications and support
Account PreferencesLanguage, timezone, notification settingsService customization

3.2 Health and Fitness Data

This is sensitive personal data and is treated with enhanced protection.

Data TypeExamplesPurpose
Physical CharacteristicsHeight, weight, body compositionTraining plan calibration
Physiological DataResting heart rate, HRV, max heart rateTraining zone calculation, readiness assessment
Activity DataDistance, duration, pace, cadence, GPSWorkout tracking, progress analysis
Training HistoryPast workouts, personal records, race resultsPlan optimization, goal setting
Health IndicatorsSleep duration/quality, recovery scores, fatigue levelsAdaptive training adjustments
Self-Reported Health DataIllness reports, injury reports, perceived exertionPlan adaptation, safety monitoring

3.3 Third-Party Platform Data

When you connect wearable devices or third-party services, we may receive:

SourceData Types
Garmin ConnectActivities, heart rate, sleep, stress, body battery
WhoopStrain, recovery score, sleep performance, HRV
Oura RingReadiness score, sleep stages, activity, temperature
Apple HealthWorkouts, heart rate, sleep, activity rings
Polar FlowTraining sessions, heart rate, recovery
CorosActivities, training load, sleep
StravaActivities, segments, social interactions

4. How We Collect Your Data

4.1 Direct Collection

  • Account Registration: When you create an account
  • Profile Setup: When you provide information about yourself
  • App Usage: When you log workouts, report health status, or interact with features
  • Communications: When you contact us or respond to surveys
  • Payments: When you subscribe or make purchases

4.2 Automated Collection

  • Device Sensors: GPS, accelerometer, heart rate sensors (with permission)
  • App Analytics: Usage patterns, crash reports, performance data
  • Cookies and Similar Technologies: Session management, preferences

4.3 Derived and Inferred Data

We may derive or infer additional data from the information you provide:

  • Fitness Level estimated from your activity history
  • Training Zones calculated from heart rate data
  • Readiness Scores derived from sleep, HRV, and activity data
  • Injury Risk inferred from training load and fatigue indicators
  • Performance Predictions - estimated race times based on training

6. How We Use Your Data

Service Provision

  • Training Plan Generation
  • Adaptive Coaching (Liquid Engine)
  • Progress Tracking
  • Readiness Assessment

Personalization

  • Content Customization
  • Feature Recommendations
  • Environmental Adaptation

Safety & Security

  • Overtraining Prevention
  • Account Security
  • Fraud Prevention

Service Improvement

  • Product Development
  • AI Model Training (anonymized)
  • Quality Assurance

7. Data Sharing and Disclosure

We do not sell your personal data.

We share your data only in these circumstances:

7.1 Service Providers

Trusted third-party companies performing services on our behalf:

  • Cloud Infrastructure (hosting and storage)
  • AI/ML Services (model inference)
  • Payment Processors (Stripe, PayMob)
  • Email and Notification Services
  • Analytics (anonymized data)

7.2 Legal Requirements

We may disclose data if required by law, court orders, or to protect rights and safety.

7.3 Business Transfers

In event of merger or acquisition, you will be notified and have opportunity to delete your account.

8. International Data Transfers

Wijdan AI is established in the Dubai International Financial Centre (DIFC), UAE. Your data may be transferred to countries outside your residence.

Transfer Mechanisms

  • Standard Contractual Clauses (SCCs): EU-approved contractual terms
  • UK International Data Transfer Agreement (IDTA): For UK transfers
  • DIFC-approved mechanisms: As prescribed by the Commissioner
  • Supplementary Measures: Additional technical and organizational safeguards

9. Data Retention

Data CategoryRetention Period
Account DataDuration of account + 30 days
Activity/Workout DataDuration of account + 90 days
Health DataDuration of account + 30 days
Payment Records7 years after transaction
Support Communications3 years after resolution
Analytics Data26 months

Account Deletion

When you delete your account:

  • Immediate: Profile, preferences, active plans
  • Within 30 days: Activity data, health data, chat history
  • Within 90 days: Backups and disaster recovery systems
  • Retained: Anonymized/aggregated data, legal records

10. Data Security

Technical Safeguards

lockTLS 1.3 encryption in transit
securityAES-256 encryption at rest
keyOAuth 2.0 API security
cloudSOC 2 compliant infrastructure

Breach Notification

In the event of a data breach affecting your personal data, we will notify relevant authorities within 72 hours and notify you without undue delay if there is high risk to your rights.

11. Your Rights

Rights Under GDPR (EEA/UK Users)

RightHow to Exercise
AccessApp Settings → Privacy → Download My Data
RectificationApp Settings → Profile → Edit
ErasureApp Settings → Account → Delete Account
Data PortabilityApp Settings → Privacy → Export Data
Withdraw ConsentApp Settings → Privacy → Manage Consents

Rights Under CCPA/CPRA (California Users)

  • Right to Know what personal information we collect
  • Right to Access your personal information
  • Right to Delete your personal information
  • Right to Correct inaccurate information
  • Right to Non-Discrimination for exercising your rights

We do not sell your personal information.

Response Time

We will respond within 30 days (GDPR) or 45 days (CCPA). Complex requests may take up to 90 days with notice.

12. Children's Privacy

Kinetic is not intended for children under the age of:

  • 16 years in the European Economic Area
  • 16 years in the United Kingdom
  • 13 years in the United States

We do not knowingly collect personal data from children without verifiable parental consent. If you believe a child has provided us with personal data, please contact us at privacy@wijdanai.com.

13. Automated Decision-Making

Kinetic uses artificial intelligence and machine learning for:

FeatureHuman Oversight
Training Plan GenerationYou can modify or reject plans
Adaptive Coaching (Liquid Engine)Notifications before major changes
Readiness ScoresAdvisory only, you decide to train
Injury Risk AssessmentRecommendations, not restrictions

Training recommendations do not produce legal or similarly significant effects. You may request human review of any AI-generated plan by contacting us.

14. Cookies and Tracking Technologies

TechnologyPurposeType
Session CookiesAuthentication, securityEssential
Preference CookiesRemember your settingsFunctional
Analytics CookiesUnderstand app usageAnalytics

Your Choices: Disable analytics in Settings → Privacy → Analytics. We honor Do Not Track (DNT) signals.

15. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or data collection.

When you connect wearable devices, you authorize data sharing via their OAuth process. You can revoke access through the wearable's app or our settings.

16. Regional Privacy Information

Dubai International Financial Centre (DIFC)

Wijdan AI is licensed within DIFC and subject to DIFC Data Protection Law 2020. Supervisory Authority: Commissioner of Data Protection, DIFC.

European Economic Area (EEA) & UK

Full GDPR rights apply. DPO Contact: dpo@wijdanai.com

California, USA

CCPA/CPRA rights apply. We do not sell personal information.

Brazil (LGPD)

Brazilian users have rights similar to GDPR including access, correction, anonymization, and data portability.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Email to your registered address
  • In-app notification
  • Prominent notice on our website

Version History

Version 1.0December 24, 2025Initial version

18. Contact Us

General Inquiries

Email: support@wijdanai.com

Privacy Team

Email: privacy@wijdanai.com

Data Protection Officer

Email: dpo@wijdanai.com

Response Commitment

General: 5 business days
Rights requests: 30 days

Mailing Address

Wijdan AI
Attn: Privacy Team
IH-00-01-03-OF-05, Level 3
DIFC Innovation One
Dubai AI Campus
Dubai International Financial Centre
Dubai, United Arab Emirates

By creating an account and using Kinetic AI-Performance Director, you acknowledge that you have read, understood, and agree to this Privacy Policy.

© 2025 Wijdan AI. All rights reserved.

This Privacy Policy was last updated on December 24, 2025.